From the category archives:

customer service

I was fortunate to attend the New Media Dayton 2nd Saturday meet-up on Saturday, February 13, 2010. The guest host was Gina Kay Landis. The speaker this month was Brad Ditzell, store manager of MacTown in Dayton. I would be remiss if I did not thank the sponsor of the event, 252West Salon. And of […]

{ Comments on this entry are closed }

I just returned home from an overseas trip. I have observed some of the best and some of the worse customer service seems to occur in the travel industry. This trip was no exception and I wanted to share my experience as an example for those in the customer service business (that should be all […]

{ Comments on this entry are closed }