Posts tagged as:

customer service

I just returned home from an overseas trip. I have observed some of the best and some of the worse customer service seems to occur in the travel industry. This trip was no exception and I wanted to share my experience as an example for those in the customer service business (that should be all […]

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I have read reports and heard from friends that users of iPhones attending CES experienced problems accessing email and other data services during the show in Las Vegas. I wish I had access to information on the volume of data traffic for various providers in the Vegas area during the show.  Given the density of […]

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